Shipping Policy 

Our flat-rate/free Domestic shipping within the mainland U.S takes 3-10 business days, or up to two weeks, based on location and postal service volume. We use a service that utilizes UPS for initial pick-up and USPS for final distribution and delivery. Tracking sometime lapses for a few days when postal service volume is high!

If your tracking hasn’t updated within the shipping time-frame, please email Customerservice@newimageglobal.comfor next steps. Please include your order number and your full name.

Cancel my order

We can cancel your order until it is marked as shipped. Please email customerservice@Newimageglobal.com with your order number as soon as possible. While we do our best to accommodate your request, orders are shipped quickly from our fulfillment center and cancellation requests are not guaranteed to be granted.