Unopened/unused products may be returned for any reason within 15 days of the delivery date. Reach out to customerservice@newimageglobal.com with the subject “Return Request” and we’ll send you an address to return your items to and the next steps.

To have your return accepted:

– Item(s) must be unused and in original condition

– Item(s) must be in original packaging

– Return must be postmarked within 15 days of delivery date

Please note that return shipping costs are the responsibility of the customer.